Important Update: Voluntary Recall
Out of an abundance of caution, today we informed a limited number of patients that we are voluntarily recalling the following three product lots: Hybrid House Blend – Lot # 6889 8271 1515 4149, sold between March 3rd and March 18th Indica House Blend – Lot # 3470 2895 9118 1906, sold between March 3rd and March 15th Sativa House Blend – Lot # 5411 9952 8740 9514, sold between March 5th and March 18th This only applies to the lots sold between the dates listed above. Other lots of the same product have not been impacted. The lots are being recalled due to microbial levels outside of acceptable limits found in a sample taken during a routine inspection by Health Canada. Every product lot Tilray sells undergoes rigorous independent third-party testing prior to being released for sale. When tested prior to being released for sale, these product lots did not show any indication of having microbial levels outside of acceptable limits. Tilray has not received reports of any adverse events or complaints associated with the use of these products, nor has Health Canada received any reports of adverse reactions. Immediately upon learning of Health Canada’s test results, we discontinued sale of the affected product lots and modified our operating procedures to ensure the utmost integrity and quality in how we process and package milled product. Patients who purchased these products will receive a credit towards the full amount of their purchase. If you have questions or concerns, please contact us at 1-844-TILRAY1 (845-7291) or firstname.lastname@example.org.