At Tilray, we’re committed to providing the best service and offerings in the industry, and as part of our ongoing commitment to improving our patients’ experience with Tilray, we are offering a program created for patients without insurance coverage for their medical cannabis.We’re proud to be Canada’s only Licensed Producer currently offering this valuable combination of benefits to patients.

The Tilray Assurance Program

Compassionate Pricing

  • 25% off for patients earning less than $12K per year (total household income)
  • 10% off for patients earning between $12K – $32.5K per year (total household income)

To qualify for this program, please provide us with a completed Attestation Regarding Household Income, along with copies of the Notice(s) of Assessment from the previous tax year for you and all applicable household members. In addition, you may also wish to provide proof of receipt of financial assistance from one of the following government programs for you and all applicable household members:

  • Canada Pension Plan (CPP) Disability Benefits
  • War Veterans Allowance (WVA)
  • Old Age Security (OAS)
  • Guaranteed Income Supplement (GIS)
  • Income Assistance Program
  • Other (Specify in Attestation Regarding Household Income form)
Q: How do I sign up with Tilray?
A: To sign up, click here.
Q: How do I renew with Tilray?
A: To renew with Tilray, follow the steps below:
  • By Fax
    1. Download the Tilray Patient Application along with the Fax Tilray Medical Document
    2. Fill in your application
    3. Make an appointment with your health care practitioner and have your fax medical document completed
    4. Send the completed fax medical document to 1-888-783-1323
    5. Mail in the completed Tilray Patient Application to 1100 Maughan Rd., Nanaimo, BC, V9X 1J2
  • By Mail
    1. Download the Tilray Patient Application
    2. Fill in your application
    3. Make an appointment with your health care practitioner and have your Tilray Medical Document completed (this is found in your application form)
    4. Mail the original completed above forms to Tilray at 1100 Maughan Rd., Nanaimo, BC, V9X 1J2
Your renewal will be processed and you will be able to order again once the required verifications are complete.If you have any questions, please don’t hesitate to contact Tilray Support at any time, 24 hours a day, 7 days a week, 365 days a year, by calling 1-844-TILRAY1 (845-7291) or emailing us at compassion@tilray.ca.