Sign up onlineSign up via tilray.ca by clicking here:
Download the Medical Document here:
Make an appointment with your HCP and have them fill out your medical document. The medical document can be submitted by your physician via fax (1-888-783-1323) or by mail, or can be submitted by you by mail. In some cases, physicians may be able to fill in and submit your medical document online. We will let you know as soon as your medical document has been approved so that you can start ordering from Tilray.
Sign up by phoneCall us @ 1-844-TILRAY1 (845-7291) to register with a Customer Service Representative. We are here 24 hours a day, 7 days a week and will be happy to guide you through the registration process.
Sign up by mailDownload the Application to be a Tilray Patient and Medical Document here:
Once you’ve completed the application form and have the Medical Document signed by your health care practitioner, mail the original copies to the following address:
1100 Maughan Rd
Sign up by faxDownload the Application to be a Tilray Patient and Medical Document here:
Once you’ve completed the application form and have the Medical Document signed by your health care practitioner, have them fax it to 1-888-783-1323. Note: the medical document must be faxed from the office of your health care practitioner.
Supplementary FormsYou only need one of the following forms if someone will be receiving medical cannabis on your behalf or if you are applying for VAC insurance coverage.
Health Care Practitioner Information Use this form if a health care practitioner will be receiving your medical cannabis. There is a section they must fill out and sign as well.
Caregiver Information Use this form if you are a caregiver applying on behalf of a patient.
Social Services Information Use this form if you are without a residence and receive social services from a shelter, hostel or similar institution, located in Canada.
Veterans Affairs Canada Use this form if you are applying for insurance coverage from Veterans Affairs Canada.