TILRAY ASSURANCE PROGRAM

At Tilray, we’re committed to providing the best service and offerings in the industry, and as part of our ongoing commitment to improving our patients’ experience with Tilray, we are offering a program created for patients without insurance coverage for their medical cannabis.

The Tilray Assurance Program

Compassionate Pricing

Tilray approved patients earning $32,500 or less personal income are eligible to receive a 25% discount on cannabis orders placed with Tilray. Patients currently registered under the previous program who would like the additional discount must also provide their Notice of Assessment to qualify.

To apply for Tilray’s compassionate discount, you must provide a copy of your Notice of Assessment for the current tax year by email (compassion@tilray.ca) or by fax (1-888-783-1323).Please note that acceptance will be granted on a case-by-case basis and re-assessed every six months. This compassionate program cannot be combined with other programs or offers. Please call our Patient Services team for full details of the program.

Q: How do I sign up with Tilray?

A: To sign up, click here.

Q: How do I renew with Tilray?

A: To renew with Tilray, follow the steps below:

  • By Fax
    1. Download the Tilray Patient Application along with the Fax Tilray Medical Document
    2. Fill in your application
    3. Make an appointment with your health care practitioner and have your fax medical document completed
    4. Send the completed fax medical document to 1-888-783-1323
    5. Mail in the completed Tilray Patient Application to 1100 Maughan Rd., Nanaimo, BC, V9X 1J2
  • By Mail
    1. Download the Tilray Patient Application
    2. Fill in your application
    3. Make an appointment with your health care practitioner and have your Tilray Medical Document completed (this is found in your application form)
    4. Mail the original completed above forms to Tilray at 1100 Maughan Rd., Nanaimo, BC, V9X 1J2

Your renewal will be processed and you will be able to order again once the required verifications are complete.If you have any questions, please don’t hesitate to contact Tilray Support at any time, 24 hours a day, 7 days a week, 365 days a year, by calling 1-844-TILRAY1 (845-7291) or emailing us at compassion@tilray.ca.

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